
Retail Leader Position
4 days ago
We are seeking a passionate and experienced Floor Manager to lead our retail team in delivering exceptional customer experience. As a key member of our leadership team, you will be responsible for driving success in your store through ongoing training, mentoring and providing feedback to build a highly effective team.
The ideal candidate will have prior experience managing a large format retail environment, inspiring and educating large teams, and coaching and mentoring team members to develop their skills. A true passion for exceptional customer service and creating memorable moments is essential.
As a Floor Manager at our company, you will have the opportunity to work with a world-class brand, offering up-to-date products and services. You will also be part of a dynamic and supportive team that values employee growth and development.
Key Responsibilities:
- Support the Store Manager in leading the retail team to deliver exceptional customer experience
- Lead from the front; drive success in your store through ongoing training, mentoring and providing feedback to build a highly effective team
- Engage and motivate the team in store to meet KPIs and uphold company values
What Success Looks Like:
- Prior experience managing a large format retail environment where you inspire and educate large teams
- A true passion for exceptional customer service, going above and beyond to create memorable moments
- Previous coaching and mentoring experience focusing on team member development
Benefits:
- Up to 40% discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
- World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events
- Opportunities to earn more with our monthly performance bonus program
- A competitive parental support program
At our company, we believe that beauty has the power to change lives. Through our social change movement, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
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