
Mental Health Service Delivery Specialist
4 days ago
We are seeking an exceptional individual to fill the role of a Practice Officer, contributing to the delivery of critical mental health services.
Key Responsibilities- Provide high-quality customer service and reception support to clients and stakeholders.
- Manage administrative requirements of referrals, group programs, and workshops.
- First point of escalation for external provider and client enquiries.
- Support onboarding and induction processes for new staff and contractors.
- Assist in financial and office management, including processing invoices, arranging travel, and managing IT or property needs.
- Maintain data integrity and contribute to quality assurance, compliance, and audit processes.
- Build strong working relationships with internal and external stakeholders.
- Prior experience in administrative and operational support within a health or government service delivery environment.
- Strong communication, organisational, and problem-solving skills.
- Attention to detail and commitment to providing high-quality service.
- Current Working with Vulnerable People registration or Working with Children Check as required.
- Australian citizenship.
- Competitive hourly rate.
- 12 month contract with potential extensions.
- Ongoing training and development opportunities.
Please submit your application by email. Applicants may be asked to provide additional information if requested. DFP welcomes applications from diverse backgrounds and will provide reasonable adjustments for individuals with disability throughout the recruitment process.
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