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Sales Representative

2 months ago

Cairns City, Queensland, Australia Travelex Full time

About Travelex

Travelex is the world's largest foreign exchange company, with over 1,100 stores across the globe. We pride ourselves on providing exceptional customer service and playing a vital part in our customers' travel journeys.

The Opportunity

We are seeking a self-motivated and friendly retailer/customer service expert to join our Retail Team. As the face of Travelex, you will represent our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it's your own.

Key Responsibilities

  • Deliver exceptional customer service and achieve individual KPIs/targets
  • Maximize sales and promote our Travelex product range to all customers
  • Embrace the digital mindset through social media engagement and online reviews
  • Monitor stock levels and investigate discrepancies
  • Comply with company and location policies and procedures

Your Qualifications

  • Passion for travel and a positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as part of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable
  • Ability to handle routine activities with accuracy and attention to detail
  • A strong record of performance delivery through increased sales and/or KPIs
  • Ability to build and manage relationships across all levels

About Working at Travelex

  • Development opportunities to advance your career
  • Comprehensive training conducted by specialized trainers
  • A positive and team-oriented workplace culture that values work-life balance and inclusivity
  • Ongoing benefits such as paid parental leave, health and wellbeing programs, and more