Empowering Employment Advocate
1 week ago
Customer Success Consultant
We are seeking a dedicated and customer-focused professional to join our team as a Customer Success Consultant. In this role, you will have the opportunity to make a real difference in the lives of individuals living with disability by helping them achieve their employment goals.
About the Role
- Deliver high-quality specialist support and assistance to customers living with a disability, injury or health condition that have an NDIS Plan
- Help customers build capacity towards finding and maintaining employment
- Build relationships with employers to create employment opportunities
- Work with customers to identify and deliver employment capacity building experiences
- Maintain a caseload of customers, building rapport and establishing their skills and abilities
About You
- Understanding of the development and goals of the NDIS, including policy and framework
- Experience in delivering and/or knowledge of School Leaver Employment Supports (SLES) and Finding and Keeping a Job funded programs
- Experience in the field of Employment Services
- Passionate about improving the lives of people living with a disability
- Energetic and driven
- Ability to prioritise your own workload and achieve targets
Benefits
- Affordable salary packaging options
- Fully maintained company vehicle (available with private use)
- 17.5% annual leave loading
- Personal Accident & Illness Insurance cover
- Healthy lifestyle initiatives including discounts on health insurance and gym memberships
- Continuous training and development
Requirements
- Certificate III in Mental Health, Disability, Health or Community Services
- Current driver's license, national police check and relevant State/Territory working with children check and NDIS check or be willing to obtain
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