Professional Patient Transport Specialist

1 day ago


Perth, Western Australia Wilson Health Pty Ltd Full time

About Wilson Health Pty Ltd:

Wilson Health Pty Ltd is experiencing rapid growth, creating the need to expand our patient transport services. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency patients during transport to and from hospital.

We value our employees' ability to be self-directed, show initiative, and resolve issues within the scope of their responsibilities. In return, we support developing and promoting internal candidates interested in a long-term successful career with the Company.

About the Role:

  • Salary: $35-$50 per hour (dependent on experience, as well as allowances for weekends, night shifts, public holidays, and overtime)
  • Location: Perth
  • Shifts: Variety of shifts, weekdays, weekends, and public holidays (overtime rates apply after 38 hours worked in a week)

We are seeking full-time Patient Transport Officers to join our team to conduct these transfers professionally and on time.

You will be responsible for efficient patient transfer for non-emergency patients.

Key Responsibilities & Duties:

  • Conduct patient transfers while providing a high level of care in accordance with qualifications, scope, and authority to practice under the Wilson Health Pty Ltd Clinical Governance and Medical oversight framework.
  • Follow operational directions from the dispatch team to ensure an efficient and timely service for all customers.
  • Keep accurate records of transfers using the bespoke Wilson Health Pty Ltd customer booking system.
  • Facilitate and assist with supervising student clinical placements.
  • Perform vehicle cleaning and complete associated checklists in accordance with Wilson Health Pty Ltd operating procedures.
  • Comply with customer contractual KPIs.

About You:

You are a team player who will work towards common objectives, deadlines, and set KPIs. Your caring and compassionate nature will support your patients with empathy, care, and dignity. You can work independently and within a team environment.

Qualifications & Skills:

  • Minimum of Certificate III Non-Emergency Patient Transport or higher.
  • Certificate IV Health Care, Diploma of Emergency Health Care, or Bachelor's of Paramedical Science are strongly encouraged to apply.
  • Hold an unrestricted C-class driver's license and drive safely and reasonably.
  • Have a current WA working with children check (or willing to obtain one).
  • A national police clearance to be obtained within four weeks of the commencement date and commit to renewing every three years.
  • Be able to work various shifts, including weekends and public holidays.
  • Strong work ethic and the willingness to deliver excellent patient-centric care.
  • Excellent written and verbal communication skills.
  • Able to relate to people from diverse backgrounds and cultures.
  • Vaccination as per government guidelines for healthcare workers.
  • Physically fit to provide patient transport services.
  • Able to pass a drug and alcohol screening.
  • Previous experience within the disability, aged care, or patient transport services is highly regarded but not essential.

Benefits:

  • Competitive salary range ($35-$50 per hour)
  • Variety of shifts available
  • Opportunities for professional development and career growth


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