Process Improvement Specialist

1 week ago


Geelong, Victoria, Australia beBee Careers Full time
About the Role

We are seeking an experienced Operational Improvement Specialist to lead strategic initiatives, improve workflows, and drive efficiency within our Operations and Membership teams. This 12-month contract will focus on enhancing processes, reducing risks, and delivering a better experience for both employees and members.

Key Responsibilities:

  • Lead process improvements to boost productivity and reduce risks.
  • Collaborate with teams to implement changes and drive efficiency.
  • Ensure compliance with regulatory standards.
  • Promote safety and wellbeing in the workplace.
About You

Mandatory requirements include:

  • Demonstrated experience in developing and implementing process improvement projects end-to-end in a service industry (3+ years).
  • A proven ability to effectively engage a varied workforce in improvement initiatives.
  • Highly developed leadership, communication, negotiation, and influencing skills.
  • Advanced data analysis experience.

Desirable qualifications and experience include:

  • Tertiary qualifications in business, commerce, or a related discipline.
  • Demonstrated experience in health insurance or an insurance-related field.
  • Experience working in an Agile environment.
  • Experience in applying Human Centered Design or Design Thinking.


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