Help Desk Technician

1 week ago


Rockhampton, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

Technical Support Specialist Role Overview

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  • As a Technical Support Specialist, you will play a key role in delivering exceptional customer experiences by providing timely and effective support for technical issues related to hardware, software, and network systems.">
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Responsibilities:

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  2. Respond to and resolve customer inquiries in a prompt and professional manner.">
  3. Identify and troubleshoot root causes of technical issues using problem-solving skills and analytical thinking.">
  4. Collaborate with internal teams to provide seamless support and escalate complex issues as needed.">
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What We're Looking For:

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  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.">
  • Strong analytical and problem-solving abilities to identify and resolve technical issues efficiently.">
  • Ability to work in a fast-paced environment and adapt to changing priorities.">
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Why Work With Us:

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  • Opportunities for growth and development in a dynamic and supportive team environment.">
  • A comprehensive training program to enhance your technical skills and knowledge.">
  • Recognition and rewards for outstanding performance and contributions to the team.">

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