Warehouse Operations Coordinator

4 weeks ago


Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

Estimated Salary: AU$60,000 - AU$80,000 per annum

About Jb Hi-Fi Limited:

Jb Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups with hundreds of stores trading under the JB HiFi and The Good Guys banners, supported by a network of Home Delivery Centres (HDCs).

Key Responsibilities:

  • Manage escalated customer returns, ensuring prompt and effective resolution and communication of any improvement opportunities.
  • Resolve credit claims with suppliers and escalate issues in line with established processes.
  • Ensure transport carriers comply with service level targets and monitor key performance indicators.
  • Contribute to the management of effective processes and systems to ensure quality records management and data integrity.

Requirements:

  • Year 12 education
  • At least 3 years operational warehouse experience
  • Efficient in Microsoft applications
  • Availability to work Tuesday to Saturday

Benefits:

  • Supportive, transparent, and inclusive team environment
  • Generous team member discounts across The Good Guys and JB Hi-Fi
  • Ongoing training and development opportunities
  • Fantastic long-term career opportunities


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