Food and Beverage Manager
4 days ago
Overview
Soldier On, Ltd is a leading provider of bespoke food solutions and exceptional dining experiences. With an enviable track record, we work with prestigious venues and corporations worldwide.
We are now seeking skilled Food & Beverage Supervisors to join our team at Melbourne Zoo. This exciting opportunity involves guiding and leading the front-of-house team in a busy retail café environment, delivering high-quality customer service, and overseeing quality customer practices.
The Role:
- Coordinate daily operational demands and lead the team to deliver exceptional customer service.
- Establish and uphold quality customer service practices.
- Organise rosters according to operational requirements.
- Address guest grievances and ensure prompt resolution.
Requirements:
- Strong people management and leadership skills.
- Prior experience in comparable roles, seeking to contribute to a larger operation.
- Flexibility to work varied shifts, including late finishes, weekends, and public holidays.
- Good knowledge of food and beverage service and products.
- Previous experience in cafes and casual restaurants.
- Barista, counter, and POS skills.
- Excellent knowledge of food and safety standards.
Benefits:
- Access to over 100 retail discounts.
- Opportunity to learn new skills and progress your career within Soldier On, Ltd.
- Commitment to minimising food waste and single-use plastic.
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