
Front Desk Ambassador
5 days ago
Customer Service Representative
We are seeking a Customer Service Representative to join our team. As a key member of our front desk operation, you will be responsible for the day-to-day interaction with guests and owners.
Your primary duties will include greeting and registering of guests and owners, providing information on local attractions and services, handling department-related paperwork, and utilizing all communication equipment including telephones, facsimiles, and computers.
Key Requirements
- Previous experience in a similar hotel role (2 years minimum)
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated, and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a property management system advantageous
- Ability to work a flexible schedule, including nights, weekends, public, and school holidays
Our Benefits Package
We offer a comprehensive benefits package that includes:
- Professional development opportunities
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidized private health cover
About Us
We develop, market, and sell vacation ownership interests in a network of resorts across the Asia Pacific region. Our goal is to provide exceptional service to our owners and guests while creating memorable experiences.
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