Senior Business Solutions Analyst

6 days ago


Melbourne, Victoria, Australia Nixil Full time
Job Description

Nixil is seeking a skilled Business Solutions Analyst to bridge the gap between business objectives and technology solutions, ensuring seamless integration and optimization of payment systems.

Key Responsibilities:
  1. Business Requirements Gathering: Collaborate with stakeholders to gather and document business requirements related to payment systems, ensuring alignment with organizational goals.
  2. Data Analysis and Insights: Analyze complex data sets to derive actionable insights, identify trends, and support decision-making processes, driving business growth and improvement.
  3. System Integration and Optimization: Ensure seamless integration of switch systems, including ACI Base 24, CONNEX, Cybersource, Data Navigator, EFTPOS, Fiserv Galaxy, FIS Connex, Omnipay, and Pega (disputes), and propose solutions to optimize business processes.
  4. Process Improvement and Documentation: Identify inefficiencies in workflows or systems and propose solutions to optimize business processes, creating detailed documentation of requirements, workflows, and outcomes.
  5. Liaison and Communication: Act as a liaison between business stakeholders and technical teams, ensuring smooth communication and understanding of project objectives, and generating reports to communicate findings effectively.
  6. Functional Specifications and Quality Assurance: Translate business needs into functional specifications or user stories, guiding the development of software or system solutions, and collaborating with QA teams to validate developed solutions.
  7. Monitoring and Feedback: Monitor implemented solutions, gather feedback, and recommend further enhancements to align with evolving business needs.
Required Skills and Experience:
  1. Switch Systems Expertise: Proven experience with a combination of the following: ACI Base 24, CONNEX, Cybersource, Data Navigator, EFTPOS, Fiserv Galaxy, FIS Connex, Omnipay, and Pega (disputes).
  2. Analytical and Communication Skills: Ability to analyze complex data sets, identify patterns, and derive meaningful insights, and excellent verbal and written communication skills to effectively interact with stakeholders and convey technical information clearly.
  3. Business Acumen and Technical Proficiency: Understanding of business processes, workflows, and industry-specific knowledge to align solutions with organizational goals, and familiarity with software development lifecycle and agile methodologies.
Preferred Qualifications:
  1. Experience: 2+ years of experience in business analysis within the banking or financial services industry.
  2. Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis).
  3. Full working rights: Must be an Australian Citizen or Australian Permanent Resident.


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