Client Solutions Manager

4 weeks ago

Sydney, New South Wales, Australia TikTok Full time

This is a Client Solutions Manager - Growth role with TikTok, a leading company in the AU market. The team is growing rapidly, and this is the chance to join as the company takes off.

**About the Role**

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We have offices in Los Angeles, Singapore, New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

**Responsibilities**

As a Client Solutions Manager - Growth, you will be responsible for building long-term partnerships with clients, educating them about commercial opportunities within TikTok. Key responsibilities include:

  • Nurturing and expanding client relationships
  • Orchestrating seamless campaign execution
  • Proactively enhancing campaign performance
  • Client issue resolution expert
  • Driving data-backed insights
  • Shaping advertising strategy
  • Cultivating long-term client relationships
  • Custom program management
  • Campaign kick-off and optimization
  • Robust reporting support
  • Staying current with TikTok features
  • Product consultancy
  • Cross-functional collaboration
  • Championing product updates

**Qualifications**

Minimum Qualifications:

  • Degree in marketing, advertising, technology, or media field
  • 5 years' experience in ad sales, marketing, and development, or a sales-related support function
  • Strong verbal and written communication skills
  • Demonstrated understanding of digital media platforms and ad metrics
  • Familiarity with ad verification partners and Ad-Tech & Mar-Tech related platforms

**About TikTok**

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too.

**Hatch**

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like TikTok.

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