Customer Relationship Consultant

6 days ago


Canberra, ACT, Australia SMAART Recruitment Full time

SMAART Recruitment is partnering with a renowned, member-owned financial services institution in Australia.

Benefits of this role include a competitive base salary of $65,852 + superannuation. This comes with multiple permanent full-time opportunities and a convenient location in Mawson with easy access to transport. The hybrid work model allows for flexibility after the probation period, offering the chance to work from home and office. Employees also gain access to a comprehensive staff well-being program, which includes health initiatives, employee assistance programs, and employee care initiatives. Furthermore, there are three paid Work Life Balance days and two paid Community Volunteer days per annum.

About the Role:

  • This position involves handling customer calls regarding internet banking, credit cards, or transaction accounts based in the Adelaide Contact Centre.

Team members will collaborate with committed colleagues who embrace values such as People, Planet, and Profit.

About You:

  • A positive attitude with excellent customer service skills and strong interpersonal skills is required.
  • Tech-savviness with confidence using multiple computer systems is essential.
  • Previous experience in a customer service role in retail, hospitality, or a contact centre is preferred.
  • Excellent communication, listening, and problem-solving skills are necessary.
  • You should be comfortable working in a busy environment and resilient with a love for challenges while seeking a positive team environment.

We strive to build long-lasting customer relationships. If you possess these qualities, we'd like to receive your application. For any questions, please call Josh at SMAART Recruitment on 08 8232 6008.

Background checks are conducted on successful candidates.



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