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Automotive Service Consultant
2 months ago
We are seeking a dedicated Service Advisor to join a prominent automotive dealership. This role offers a fantastic opportunity for career advancement within a supportive environment.
About the RoleAs a Service Advisor, you will play a crucial role in our operations, ensuring customer satisfaction and smooth service processes. The ideal candidate will have a background in automotive service and a passion for delivering exceptional customer experiences.
Key Responsibilities- Provide expert advice and support to customers regarding their vehicle service needs.
- Manage service appointments and maintain efficient workflow.
- Communicate effectively with customers and service technicians.
- Utilize computer systems for service documentation and customer records.
- Resolve customer inquiries and issues promptly and professionally.
To be considered for this position, candidates should possess:
- A minimum of 12 months experience as a Service Advisor or in a similar role.
- Strong computer skills and familiarity with automotive service software.
- Excellent communication and interpersonal skills.
- Effective time management and organizational capabilities.
- Ability to solve problems quickly and efficiently.
- Prior experience in customer service is essential.
- A professional demeanor and strong presentation skills.
- A collaborative mindset and ability to thrive in a fast-paced environment.
The successful candidate will receive a competitive salary package, including a base salary and performance-based incentives. This is an excellent opportunity for a skilled Service Advisor looking to build a rewarding career in a respected dealership.
