Operations Manager
3 days ago
Hospoworld Resourcing is seeking an experienced Restaurant Manager to lead our high-volume QSR operation in Canberra.
Salary: $80,000 + Super + Generous Bonuses per annum.
About the Role- This is a challenging opportunity for a motivated and experienced Restaurant Manager to join our team and contribute to our success.
The successful candidate will have extensive experience in managing large teams within a fast-paced environment, with excellent customer service skills and ability to develop and implement strategies to drive business growth. You will be responsible for leading a team of up to 20 staff across front-of-house (FOH) and back-of-house (BOH), achieving customer service and productivity goals through financial analysis and monitoring. The role also involves training and developing your team members in all areas of hospitality management to create a positive work culture.
Key Responsibilities:
- Lead a high-performing team of up to 20 staff across FOH and BOH
- Develop and implement strategies to improve customer satisfaction and loyalty
- Conduct regular performance reviews and provide constructive feedback to team members
- Maintain accurate records of sales, inventory, and employee performance
- Collaborate with other departments to ensure seamless operations
- A minimum of 2 years' experience in a senior restaurant management role, preferably in a QSR environment
- Proven track record of improving customer satisfaction and driving business growth
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment and make sound decisions under pressure
- Familiarity with Australian employment laws and regulations
What We Offer:
- A competitive salary package including superannuation and bonuses
- A dynamic and supportive work environment
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