Product Development Associate

1 week ago

Sydney, New South Wales, Australia HOBAN Recruitment Full time
In order to be a successful candidate for this position, you will need to have the ability to learn and understand our product in depth. This includes learning about the features and capabilities of the product, as well as staying up to date on new features and improvements. You will also be responsible for documenting requirements accurately, translating client and internal requirements into actionable tasks, and ensuring that configurations meet client expectations and are aligned with company standards. Additionally, you will need to have experience in coordinating projects and working with cross-functional teams, and be proficient in creating instructional videos and user guides. If you have experience in a similar role, preferably within the financial services industry, and are proficient in Japanese, you will have a strong advantage. We encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments to the recruitment process for individuals with disability. If you require an adjustment, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details. '''Key Responsibilities:'''
  • Product Knowledge: Learn and understand the product thoroughly to provide accurate information and support.
  • Stay updated on new features and improvements.
  • Requirement Documentation: Liaise with clients, Stakeholders and Product Managers to understand and document requirements accurately.
  • Translate client and internal requirements into actionable tasks.
  • Product Configuration: Configure products or features based on documented requirements.
  • Ensure configurations meet client expectations and are aligned with company standards.
  • Campaign and Project Coordination: Coordinate with multiple teams to run campaigns and execute projects effectively.
  • Ensure timely and accurate implementation of initiatives.
  • Content Creation: Create videos, user guides, and other instructional materials to assist users.
  • Develop clear and concise documentation to support product usage and implementation.
  • Process Design: Design new processes based on existing features to improve efficiency and effectiveness.
  • Implement best practices for process design and improvement.
  • Feature Gatekeeping: Act as a gatekeeper for specific features to ensure they are used correctly.
  • Monitor feature usage and provide feedback or training as needed.
  • Team Collaboration: Work closely with various teams to ensure cohesive and coordinated efforts.
  • Facilitate communication and collaboration between teams to achieve common goals.
'''Requirements:'''
  • Experience in a similar role, preferably within the Fintech industry.
  • Japanese language speaker has advantage but not mandatory
  • Experience in Agile teams, familiar with Scrum and Kanban
  • Strong understanding of software applications and project and product management.
  • Excellent communication and interpersonal skills.
  • Ability to create clear and comprehensive documentation and instructional materials.
  • Experience in coordinating projects and working with cross-functional teams.
  • Experience with product configuration and implementation.
  • Proficiency in creating instructional videos and user guides.
  • Familiarity with process design and improvement methodologies.
  • Strong problem-solving skills and the ability to think analytically.
  • Prefer PR, Partner visa and citizenship, but if you have full working rights for more than 9 months such as graduate visa also acceptable
  • Working experience with Trading Platforms (Digital Options / CFD / Forex) is plus but not necessary

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