Results Driven Business Value Realisation Specialist

4 weeks ago


North Sydney Council, Australia TPG Telecom Full time

TPG Telecom, a leading telecommunications company in Australia, is seeking an experienced Business Value Realisation Specialist to join its team.

As a key member of the Customer Lifecycle Management (CLM) tribe, this role will play a vital part in creating data-driven ecosystems that deliver exceptional customer experiences.

The successful candidate will be responsible for establishing and maintaining NBA benefit tracking frameworks/dashboards to measure the effectiveness and ROI of decisioning initiatives. They will also develop models/frameworks to assess the value impact of proposed program initiatives and provide insights and feedback to delivery teams to influence platform development and enhancement.

This role requires a highly analytical individual with exceptional communication skills and proven experience working with diverse teams. The ideal candidate will have experience in designing and implementing reports to monitor and track the performance of large-scale programs, as well as knowledge on various data transforms, dataflows, datasets, adaptive models, and reporting suites.

A Bachelor's or Master's Degree in quantitative fields such as Maths, Statistics, Ops Research, or related field is desirable. Pega Customer Decision Hub experience is also a plus.

In return, TPG Telecom offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience, flexible hybrid work arrangements, 'Stay Connected Mobile' and NBN plans, additional leave, access to the TPG Learning Hub, and corporate partner discounts.

Don't miss out on this exciting opportunity to make a real difference in shaping the future of telecommunications in Australia.



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