Customer Journey Designer

Service Design Lead OpportunityAbout This Role:As a Service Design Lead, you will play a pivotal part in shaping the future of customer experiences. You will lead the discovery process for new products and services, translating complex challenges into meaningful end-to-end experiences for our customers.Responsibilities:Plan and execute discovery workshops...

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.**Your New...

Design and optimise personalised, multi-channel customer journeys that transform how we communicate with customers.The ideal candidate will partner cross-functionally to capture requirements, identify pain points and design optimised campaigns and journeys in Salesforce Marketing Cloud.Key responsibilities include:Build, test, and deploy complex...

About the RoleWe are seeking a skilled Customer Journey Experience Designer to collaborate with our cross-functional teams.The ideal candidate will design, build and optimize personalized customer journeys that enhance communication with customers.Key Responsibilities:Partner with stakeholders to capture requirements, identify pain points and design...

Customer Transformation SpecialistThis role involves designing, building and optimising personalised, multi-channel customer journeys that transform how we communicate with our customers.The Customer Transformation Specialist will work collaboratively to capture requirements, identify pain points and design optimised campaigns and journeys in Salesforce...

Customer Engagement StrategistWe are seeking a highly skilled Customer Engagement Strategist to join our team.This role is at the heart of our customer engagement strategy using insight, creativity and technical know-how to build personalised, timely and relevant communications across digital channels.The key focus for this role is to deepen customer...

About usWith more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.We're more than just a bank with banking products. We change the lives...

australia melbourne contract negotiable**Opportunity**12-month rolling contract $800-837 per day including super (circa. $188-192K package per annum) which can be based in any of Melbourne, Sydney, Adelaide, Brisbane, Newcastle or Geelong. Own the future-state for the User Journey of this large Federal Agency's systems and processes. This is a leadership...

Salesforce Marketing Cloud Journey Designer RoleWe are seeking a skilled professional to design, build and optimise personalised customer journeys across multiple channels.This is an exciting opportunity for someone with transferable skills and experience in Salesforce Marketing Cloud journey design, build and optimisation.Key Responsibilities:Partner...

Customer Experience DesignerWe're seeking a seasoned Customer Experience Designer to join our cross-functional team. As a key member, you'll design, build, and optimize personalized customer journeys that transform how we communicate with our customers.You will be responsible for partnering with stakeholders to capture requirements, identify pain points, and...