Technical Support Specialist

1 week ago


Barton, Australia Fujitsu Full time
About the Role

We are seeking a skilled Technical Support Specialist to join our team at Fujitsu. As a key member of our service delivery provision, you will play a critical role in ensuring the smooth operation of our customers' IT infrastructure.

Key Responsibilities
  • Provide technical support activities, including installation, troubleshooting, problem resolution, and maintenance, to ensure optimal performance of desktop, infrastructure, and services.
  • Respond to customer inquiries regarding operation and malfunctions, and advise on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
  • Support the maintenance and housekeeping of customers' physical infrastructure, including desktop equipment, peripherals, telephony, print devices, and audio/visual conferencing equipment.
  • Manage customer expectations by keeping them updated on the progress of their case, and notify them of any delays.
  • Log and maintain all customer interactions and activities in the correct client ITSM tool.
  • Ensure accurate recording and submission of Timesheets and project efforts as per company requirements.
About You
  • You will have experience troubleshooting and maintaining PCs in a Windows environment, as well as experience with end-user technology support, Windows family of Operating Systems, and desktop management tools.
  • You will possess a strong customer-focused approach, with proven experience in desktop, laptop, smart devices, and printer troubleshooting, as well as software conflicts and performance issues.
  • You will have basic knowledge of the ITIL framework and current or reinstatable NV2 Clearance minimum.
Why Fujitsu?

We are an organisation that values fairness, equality, and diversity, and promotes an inclusive culture where our people can bring their full selves to work. We put people first, believe in the power of diversity to drive innovation, and offer tailored career paths to support your professional and personal growth.

We have an excellent reputation across the region and globally, and offer best-in-class reward and recognition programs, flexible work, volunteering leave, and more. We live our values of aspiration, trust, and empathy, all day, every day.



  • Barton, Australia Fujitsu Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Fujitsu. As a key member of our service delivery provision, you will be responsible for providing technical support activities, including installation, troubleshooting, problem resolution, and maintenance.Key ResponsibilitiesProvide technical support for desktop,...


  • Barton, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled Advanced On-Site Technical Specialist to join our team at Fujitsu. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support...


  • Barton, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled Advanced On-Site Technical Specialist to join our team at Fujitsu. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support...


  • Barton, Australia Fujitsu Full time

    About the RoleFujitsu is seeking a skilled Desktop and Infrastructure Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring their technical needs are met and exceeded.Key ResponsibilitiesProvide technical support and troubleshooting services to...


  • Barton, Australia Fujitsu Full time

    About the RoleFujitsu is seeking a skilled Desktop and Infrastructure Specialist to join our team. As a key member of our support team, you will be responsible for providing technical support activities as part of our service delivery provision and/or projects deployment.Key ResponsibilitiesProvide technical support for desktop, infrastructure, and services...


  • Barton, Australia Elliott Gray Full time

    About the Role:Elliott Gray is seeking an experienced Executive Support Specialist to join our team. As an Executive Support Specialist, you will play a pivotal role in establishing support frameworks and processes to drive the success of our organization.Key Responsibilities:Provide high-level administrative support to our Founders, including inbox and...


  • Barton, Australia Infinite Consulting Full time

    Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Infinite Consulting. As a Service Desk Analyst, you will be the primary point of contact for all IT issues within our organization, providing exceptional customer service and technical support to our staff.Key ResponsibilitiesManage and resolve IT incidents and requests in a...


  • Barton, Australia Elliott Gray Full time

    About Elliott GrayElliott Gray is a professional services firm that values quality, success, and a culture that celebrates and rewards hard work. We are excited to partner with Hazelbrook Legal to bring this role to you, their next Legal PA.Job SummaryWe are seeking a highly skilled and experienced Personal Assistant to support our Partners in a fast-paced...


  • Barton, Australia Infinite Consulting Full time

    Job DescriptionInfinite Consulting is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the primary point of contact for all IT issues within the Department, providing exceptional customer service and technical support.Key Responsibilities:Assist with incident management and request fulfillment for PM&C and...


  • Barton, Australia Fujitsu Full time

    About the RoleWe are seeking a skilled Advanced On-Site Technician to join our team at Fujitsu. As a key member of our service delivery provision, you will provide technical support activities, including installation, troubleshooting, problem resolution, and maintenance. Your expertise will be essential in responding to customer questions, advising on...


  • Barton, Australia Fujitsu Full time

    About the RoleWe are seeking a skilled Advanced On-Site Technician to join our team at Fujitsu. As a key member of our service delivery provision, you will provide technical support activities, including installation, troubleshooting, problem resolution, and maintenance. Your expertise will be essential in responding to customer inquiries, advising on...


  • Barton, Australia Fujitsu Full time

    **Major Incident and Problem Specialist** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...


  • Barton, Australia Elliott Gray Full time

    About Elliott GrayElliott Gray is a rapidly growing and innovative organisation that values exceptional support structures and processes. We are seeking an experienced Executive Assistant/Personal Assistant to join our team and establish support frameworks that will drive our ongoing success and growth.Key ResponsibilitiesProvide high-level administrative...


  • Barton, Australia Elliott Gray Full time

    About the RoleWe are seeking a highly skilled and motivated Administrative Professional to join our team at Elliott Gray. As a key member of our team, you will provide exceptional support to our Partners, ensuring seamless day-to-day operations and contributing to the success of our organization.Key ResponsibilitiesProvide administrative support to our...


  • Barton, Australia Australian Capital Territory Full time

    About the RoleThe Australian Capital Territory is seeking a highly motivated and organized individual to fill the role of Executive Assistant to the Deputy Director General (DDG) in the Office of Industrial Relations and Workforce Strategy (OIRWS).Key Responsibilities:Provide exceptional administrative support to the DDG and the OIRWS teamLiaise effectively...

  • Security Specialist

    2 weeks ago


    Barton, Australia Lockheed Martin Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Security Specialist to join our team at Lockheed Martin Australia. As a Security Specialist, you will play a critical role in ensuring the security and integrity of our sensitive information and government and defence classified assets.Key ResponsibilitiesLiaise with and work closely with...


  • Barton, Australia Department of the Prime Minister and Cabinet Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as an Adviser in the Parliamentary Support Unit. The successful candidate will provide administrative support to the team, including routine coordination and workflow of Current Issues Briefs and Question Time Briefs, day-to-day inbox management, and administrative...


  • Barton, Australia The Salvation Army Full time

    {"About the RoleWe are seeking a compassionate and skilled Home Care Worker to join our team at The Salvation Army Aged Care. As a Home Care Worker, you will provide high-quality care and support services to our customers who live in their own homes.You will work independently and safely in a client's home, providing personal care, general housekeeping, and...


  • Barton, Australia JLL Full time

    About the RoleWe are seeking a skilled and experienced Facilities Maintenance Specialist to join our team at JLL. As the Onsite Handyman, you will play a vital role in providing exceptional maintenance services to our clients.Key ResponsibilitiesPerform general repairs and maintenance of all aspects of the client's property portfolioConduct minor building...


  • Barton, Australia JLL Full time

    About the RoleWe are seeking a skilled and experienced Facilities Maintenance Specialist to join our team at JLL. As the Onsite Handyman, you will play a vital role in providing exceptional facilities services to our clients.Key ResponsibilitiesPerform general repairs and maintenance of all aspects of the client's property portfolioConduct minor building...