Service Design and Delivery Lead

5 days ago


Canberra, ACT, Australia Australian Capital Territory Full time
Service Design and Delivery Lead

We are looking for a highly skilled professional to lead the development and implementation of service design and delivery initiatives within the Australian Capital Territory's education directorate.

The role requires a person with exceptional leadership skills, expertise in service design, continuous improvement, and a deep understanding of the relationships between the government, minister, peak bodies, and community.

The successful candidate will be responsible for developing and implementing new service models, improvement strategies, program reform, stakeholder engagement, and strategic thinking.

Key requirements include high-level analytical and negotiating skills, superior judgment in financial management and organisational improvement, and the capacity for innovation and value adding.

The remuneration package for this position includes a competitive salary range and benefits.


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