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Food and Beverage Operations Manager

2 months ago

Australia Accor Hotels Full time

Company Overview

Accor Hotels is a leading hospitality company that operates a portfolio of luxury and upscale hotels around the world. Our properties offer exceptional service and amenities to guests, making us a top choice for business and leisure travelers.

Job Summary

We are seeking a highly skilled Food and Beverage Supervisor to join our team at the Novotel Sunshine Coast Resort and Convention Centre. As a key member of our Banquets team, you will be responsible for ensuring the highest standards of service and operational excellence in our food and beverage operations.

Key Responsibilities

  • Lead by example and provide exceptional service to guests, ensuring a memorable dining experience for all events
  • Train and motivate staff to deliver top-notch service and maintain a supportive work environment
  • Develop and implement strategies to improve food and beverage operations, including menu planning and inventory management
  • Collaborate with the culinary team to create innovative and delicious menu options
  • Ensure compliance with all relevant health and safety regulations and Accor Hotels' policies and procedures

Requirements

  • At least 2 years of relevant experience in a food and beverage setting, preferably in a luxury hotel environment
  • Responsible Service of Alcohol (RSA) certificate
  • Familiarity with Micros POS systems is a plus
  • Exceptional service skills with a keen attention to detail
  • Self-motivated, energetic, and enthusiastic
  • Flexibility to work a rotating roster, including nights, weekends, and public holidays