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Retail Sales Consultant

2 months ago

Rockhampton, Queensland, Australia Telstra Full time

About Telstra

We're an iconic Australian brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Job Summary

As a Retail Sales Consultant, you'll be passionate about delighting Telstra's customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey, empowering customers by identifying the products and services they need to transform their telecommunications experience.

Key Responsibilities

  • Provide an exceptional customer experience, identifying customer needs and delivering tailored solutions
  • Work collaboratively with customers to understand their requirements and provide expert advice on Telstra products and services
  • Meet sales targets and KPIs, driving business growth and revenue
  • Stay up-to-date with the latest technology and products, providing customers with expert knowledge and guidance
  • Work effectively in a fast-paced, busy retail environment, prioritizing tasks and managing multiple customers simultaneously

About You

  • You're passionate about delivering exceptional customer service and building strong relationships with customers
  • You're a team player, working collaboratively with colleagues to achieve business objectives
  • You're driven to meet sales targets and KPIs, with a focus on business growth and revenue
  • You're committed to ongoing learning and development, staying up-to-date with the latest technology and products
  • You're adaptable and flexible, able to work effectively in a fast-paced retail environment

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Continuous training and support to ensure you're equipped to succeed
  • A dynamic and supportive team environment
  • Flexible working arrangements to suit your needs