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Customer Service Liaison

1 week ago

City Of Stirling, Australia Brightwater Care Group Ltd. Full time

Job Summary

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We are seeking a highly skilled Scheduler to join our team at Brightwater Care Group Ltd.

In this role, you will provide exceptional customer service and support to clients and employees via various communication channels.

You will work closely with the Administration Service Lead to resolve queries and provide timely support.

This position requires strong organizational and time management skills, as well as the ability to prioritize tasks under pressure.

About the Role

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  • Provide professional telephone support to clients and employees.">
  • Respond to queries and resolve issues in a timely and efficient manner.">
  • Maintain accurate records and databases.">
  • Work collaboratively with the Administration Service Lead to achieve business objectives.">
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What We're Looking For

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  • Experience working in a call center or customer-focused environment.">
  • Excellent customer service skills and strong problem-solving abilities.">
  • Highly organized and able to prioritize tasks under pressure.">
  • Proficient in using technology to manage multiple tasks and projects.">
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Our Company Culture

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We value diversity and inclusion and are committed to creating a work environment that supports the dignity of independence for all clients.

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At Brightwater Care Group Ltd., we strive to make a positive impact on the lives of our clients and their families.