Change and Release Management Specialist

3 weeks ago


Council Of The City Of Ryde, Australia Singtel Group Full time

About the Role


We are seeking an experienced Change and Release Manager to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth execution of changes to our customer systems, infrastructure, and applications.


Key Responsibilities



  • Manage and maintain the end-to-end IT change management process in alignment with the ITIL framework.
  • Work with development, QA, and operations teams to create release schedules, ensuring releases are planned in a way that minimizes risks and disruption.
  • Ensure that changes and releases comply with internal policies, industry standards, and external regulatory requirements.
  • Manage and configure IT Service Management (ITSM) tool Service Now to support the change and release management processes.

Requirements



  • Proven experience in change and release management, preferably within an ITIL framework.
  • Experience with ITSM tools (e.g., Service Now, Jira) for change and release tracking and management.
  • Demonstrated experience in managing changes and releases, including experience with coordinating CAB meetings and managing release schedules.
  • An Australian citizen and eligible for Federal Government security clearance.

What We Offer



  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.
  • A competitive salary and benefits package.

How to Apply


If you are a motivated and experienced Change and Release Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [Accessible Recruitment@optus.com.au](mailto:Accessible%20Recruitment@optus.com.au).


We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers.



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