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Department Head

2 months ago

Brisbane, Queensland, Australia JD Sports Fashion Australia Pty Full time
{"title": "Department Manager Role at JD Sports Fashion Australia Pty", "description": "About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at JD Sports Fashion Australia Pty. As a Department Manager, you will be responsible for driving sales and KPI performance, coaching and developing your team, and upholding visual standards to ensure a seamless customer experience.

Key Responsibilities
  • Drive conversion, sales, and KPI performance
  • Lead by example and demonstrate exceptional customer service standards, supervising the team to deliver a 'service over task' environment
  • Collaborate with the BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support the management team in delivering all internal and external profit protection processes
  • Support new team members with inductions and ongoing training to build bench strength for future store expansion
  • Encourage team members to improve performance through effective coaching
What We're Looking For
  • 2-3 years of leadership experience within retail or a similar industry
  • A passion for creating an amazing service experience and culture for our customers
  • A proven track record in driving and exceeding set KPIs and communicating well with all stakeholders
  • Excellent time management skills to ensure daily priorities are executed in a timely manner
  • Able to thrive in a fast-paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • An ability to enthusiastically look at challenges as opportunities to develop yourself, your career, and learn new skills
  • Strong interpersonal and communication skills, thriving in social situations through engagement with customers
What's in It for You?
  • Work with some of the best product and biggest sports fashion brands in the market
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business, including retail, support office, and distribution centre
  • Treat yourself with our attractive staff discount, which can also be used for friends and family
  • Access to our Employee Assistance Program and Mental Health champions
  • One month of paid parental leave for full-time employees

We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated. If you're passionate about delivering exceptional customer experiences and driving sales performance, we'd love to hear from you"}