Healthcare Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeClinical Full time $90,000 - $120,000

Job Summary: We are seeking a skilled Clinical Applications Specialist to provide clinical support during the sales process for our Perioperative product range in Victoria. This is an excellent opportunity for a highly motivated individual to make a meaningful contribution to our organization.

We offer a collaborative and dynamic work environment where you will have the chance to work with a high-performing team, utilizing well-recognized products to achieve success. Your role will be pivotal in ensuring a customer-centric approach in all aspects of your work.

About the Role:

  • You will be responsible for improving customer satisfaction and retention through continuing education.
  • You will support trade shows and professional conferences by performing product demonstrations and promotions as well as customer training.
  • You will utilize market and product knowledge to assist the sales team in developing sales, marketing, and customer service strategies.
  • You will produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.

About You:

To succeed in this role, you should be a people person who genuinely wants to get to know others and influence them both verbally and in writing. You should be fluent in communication at all levels of an organization.

We expect you to embody our Leadership Behaviours: act with humility, build trust, lead with transparency, deliver with focus, and drive ownership – always with unyielding integrity.

You will be mentored and supported as you navigate your new role in our organization. It is critical that you are a self-starter and can take initiative.

Building trust early is essential, and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.

Qualifications and Experience:

  • An Associate's or Bachelor's degree in a related business or technical/clinical field is preferred.
  • You should have solid clinical/technical experience with demonstrated basic clinical proficiencies on current products.
  • You should be able to synthesize complex issues and communicate in simple messages.
  • You should have solid presentation skills.
  • You should have excellent organizational and time management skills.
  • You should be willing to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows.
  • A valid driver's license is a must, as is the requirement for you to be fully vaccinated for Covid.
  • You should have proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process).
  • You should be team-oriented with a customer satisfaction mindset.
  • You should be willing to be flexible/adapt to changing work environments.

We are an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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