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Women's Luxury Concession Manager

2 months ago

Eastern Suburbs, Australia Frontline Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Concession Manager to join our team at Frontline Recruitment. As a Concession Manager, you will be responsible for providing exceptional customer service, creating a warm and inviting atmosphere for our clients, and building long-lasting relationships with them.

Key Responsibilities:

  • Provide outstanding customer service and create a personalized shopping experience for clients.
  • Assist customers in finding the perfect pieces and offer styling advice and product knowledge.
  • Build and nurture relationships with clients to ensure a memorable shopping experience.
  • Maintain the store's appearance and ensure displays are impeccable and stock is beautifully presented.
  • Collaborate with the team to achieve store goals and enhance the customer journey.
  • Utilize your store management experience to support team leadership and operational excellence.
  • Stay updated on the latest fashion trends and product lines.

About You

We are looking for a candidate with previous experience in luxury retail, preferably in a Client Advisor or above role. You should have exceptional communication and interpersonal skills, a keen eye for fashion, and an understanding of the luxury market. A proactive and positive attitude, with a dedication to exceeding customer expectations, is essential.

What We Offer:

  • A competitive salary with attractive commission and uniform provided.
  • Comprehensive training and ongoing development opportunities.
  • A supportive and collaborative team environment.
  • Generous staff discounts on stunning collections.
  • The chance to be part of a globally recognized luxury brand.
  • Clear pathways for career progression within the business.