Rental Support Specialist

5 days ago


Brisbane, Queensland, Australia Alpha Car Hire Limited Full time

We are seeking a Hire Solutions Expert to join our team at our Eagle Farm, Brisbane location. In this role, you will be responsible for attending to customers' vehicle hire requirements and ensuring they receive quality service.

Key Responsibilities

Your key responsibilities will include:

  • Providing exceptional customer service by understanding and meeting their needs
  • Managing car rental agreements and transactions
  • Selling additional car rental products and services
  • Inspecting and preparing vehicles for return
  • Recording vehicle damage and conducting inspections
  • Transporting vehicles and equipment as required

To be successful in this role, you will need:

  • Superb communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
  • Ability to multitask and prioritize tasks effectively
  • Current driver's license and willingness to travel
About Our Team

At Alpha Car Hire Limited, we pride ourselves on our commitment to customer-centricity, connection, and diversity. We offer a range of benefits to support our valued employees, including flexible working arrangements, career development opportunities, and recognition programs.



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