Store Operations Coordinator

4 weeks ago


Melbourne Airport, Australia Melbourne Airport Full time

We are seeking a dynamic and experienced Store Operations Coordinator to support our store operations at Melbourne Airport. This is a fantastic opportunity to work in a fast-paced environment, utilizing your expertise to drive business growth and excellence.

The successful candidate will have proven experience working in food & beverage environments, with a strong focus on customer service, team management, and operational efficiency. You will be responsible for mentoring and coaching team members in all areas of customer service, product knowledge, and inventory control.

As a key member of our team, you will contribute to achieving sales targets, improving customer satisfaction, and maintaining high standards of store appearance and maintenance.

Key Responsibilities:

  • Manage daily store operations, including stock control, loss prevention, and rostering
  • Mentor and coach team members in customer service, product knowledge, and inventory control
  • Develop and implement strategies to improve customer satisfaction and sales performance
  • Collaborate with the management team to achieve business objectives and goals
  • Analyse sales data and identify opportunities for growth and improvement

About Our Offer:

  • A competitive salary of AU$80,000 - AU$90,000 per annum, depending on experience
  • 20% discount across our entire store network
  • Free on-site car parking
  • Training and career progression opportunities
  • Excellent referral program
  • Free Employee Assistance Program for yourself and immediate family

About Us:

Lagardère AWPL is the Pacific region's largest and most experienced Travel Retail operator. With 150 store locations and 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury, and Food Service, we are passionate about delivering a magical customer service experience to travellers. At Lagardère AWPL, we value Excellence, Adventure, and Respect, guiding us to make decisions that challenge ourselves and create magical moments for everyone, every day.



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