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People and Culture Business Partner

2 months ago

Gladstone Central, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time
About Us

Southern Cross Support Services is dedicated to delivering exceptional support to our partner companies in the community services sector. We are committed to creating a positive organisational culture and are seeking a skilled People and Culture Business Partner to join our team.

Job Summary

As a People and Culture Business Partner, you will play a crucial role in providing expert HR advice and support, ensuring compliance with Fair Work legislation, and contributing to the overall development of our people practices. Your expertise will help navigate complex HR matters and enhance our workplace culture.

Key Responsibilities
  • Provide sound Fair Work-compliant human resources advice, coaching and assistance to people managers
  • Administer, provide advice, and participate in (or conduct) workplace investigations, misconduct and underperformance processes with a view of minimising organisational risk
  • Manage and resolve grievances and complaints
  • Draft and process professional correspondence such as allegation and outcome letters, warning, and termination letters on behalf of people managers
  • Ensure adherence to Fair Work processes and organisational policies/procedures
  • Accurate and detailed record-keeping in HRIS, spreadsheets and other systems
  • Contribute to the creation and maintenance of People and Culture policies, procedures, internal systems and processes
  • Conduct meetings, deliver presentations, and provide training as needed
Qualifications and Skills
  • Proven experience in an HR business partner role or similar, with a strong understanding of Fair Work/Human Rights legislation and HR best practices
  • Relevant qualification such as Bachelor/Diploma in Human Resources (or similar)
  • Strong knowledge of Awards particularly Social Community Home Care and Disability Award & Clerks Private Sector Award (advantageous)
  • Experience in managing misconduct, underperformance matters and workplace investigations (in a similar industry would be advantageous)
  • Excellent written and verbal communication skills with the ability to build strong stakeholder relationships
  • Ability to prepare external correspondence and draft reports on matters relating to employee relations and human resources
  • Strong analytical and problem-solving skills, high attention to detail and strong organisational skills
What We Offer
  • Play a key role in driving positive organisational culture
  • Opportunities for professional development and career advancement
  • A supportive and collaborative work environment