Serenity Oasis Leader
2 weeks ago
Lancemore Mansion Hotel Werribee Park offers a tranquil oasis just 30 minutes from Melbourne's CBD. Our spa provides holistic health and wellbeing treatments blending Eastern and Western philosophies, a traditional Hammam chamber, and a magnesium mineral pool.
We seek an experienced and passionate Assistant Spa Manager to join our dedicated team of therapists. Working closely with the Spa Manager, you will focus on ensuring seamless spa operations and exceptional service delivery.
- Lead and mentor a team of spa therapists, fostering a culture of excellence and continuous improvement.
- Perform treatments as required to remain up-to-date with the current spa menu and in touch with guest needs.
- Oversee daily spa operations, including scheduling, inventory management, and ensuring compliance with health and safety regulations.
- Develop and implement training programs to enhance team skills and service delivery.
- Collaborate with the Spa Manager to design and promote spa packages and treatments.
- Maintain high standards of cleanliness and presentation throughout the spa facilities.
- Diploma in Beauty Therapy or equivalent qualification.
- Demonstrated experience in a supervisory role in a spa or wellness environment.
- Willingness to work a flexible roster that includes nights, weekends, and public holidays.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in spa software and Microsoft Office Suite.
- Passionate about health, wellness, and delivering exceptional guest experiences.
We are committed to creating exceptional experiences for our guests and team members. We offer:
- A supportive and professional work environment.
- Opportunities for career development and progression within our hotel group.
- Employee benefits, including complimentary flu vaccinations for new starters.
- Access to our luxurious spa facilities and treatments.
- Staff discounts across our hotel portfolio.
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