Retail Operations Manager

2 days ago

East Maitland, New South Wales, Australia Platypus Full time
Leadership Opportunity at Platypus

We are seeking a skilled retail operations manager to lead our Green Hills store. If you have a strong background in team leadership, customer service, and driving sales and KPIs, we want to hear from you.

This role will see you lead, inspire, and coach a team of passionate casuals, working collaboratively with your Area Manager to identify areas of opportunity for your store and team in a high-profile space.

The Role
  • Evaluate and implement effective operational strategies to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve optimal results in KPI's and added value targets across stores.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets, acknowledging outstanding results and identifying any areas of missed opportunity.
  • Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits & Culture
  • 40% off Accent Group brands: Hype DC, Skechers, Platypus, Vans, and many more.
  • Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work-life balance.
  • Access to our 'Employee Benefits' program, which includes discounted gym memberships and health insurance packages.
  • Work amongst premium products alongside fellow passionate and dedicated sneakerheads.
  • Training & development to grow your career.
  • Opportunity to join the Future Leaders program, which includes leadership training workshops, yearly global conferences, awards nights, and much more.
About You
  • 1+ years of Retail Store Manager experience in a fast-paced environment.
  • A motivated and driven attitude.
  • A passion for leading and inspiring a team to succeed.
  • The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI's.
  • Being operationally excellent and experienced with stock control and visual merchandising.
  • Experience with effectively managing a roster and wage control.

The estimated salary range for this role is $85,000 - $115,000 per year, depending on experience and qualifications.

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