Emergency Response Coordinator

1 week ago


Adelaide, South Australia SA Health Full time

Embark on a challenging and rewarding career as an Emergency Medical Dispatch Support Officer (EMDSO) with SA Ambulance Service.

Key Responsibilities:
  • Assess patient conditions and provide emergency medical First Aid over the phone.
  • Manage incoming emergency triple zero (000) calls and non-urgent phone calls.
  • Dispatch support, service quality, customer service, and ongoing training and development.

You will acquire valuable skills and knowledge through provided training in HLT31020 – Certificate III in Ambulance Communications (Call-taking), along with ongoing mentoring, support, and 'on the job' training.

About the Role:
  • This is a full-time or part-time position with varying hours, including casual opportunities.
  • As an EMDSO, you will work closely with other healthcare providers and emergency service agencies to ensure patients receive the required medical attention within agreed timeframes.
  • You will be required to liaise effectively with callers and Emergency Operations Centre staff to guide and determine the most appropriate care pathway for the patient.
About Us:

SA Health promotes diversity and flexible ways of working, including part-time arrangements. We are committed to creating a workplace that values and supports our employees.

We offer competitive salaries, salary packaging options, and opportunities for professional growth and development. If you are passionate about delivering exceptional patient care and are committed to making a difference, we encourage you to apply.

The estimated annual salary for this role is $68,721.00 pa (pro-rata).



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