
Financial Service Ambassador
1 week ago
IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.
About the RoleWe are seeking a Customer Service Representative to join our Bega, Eden, and Merimbula branches. As a representative, you will be responsible for providing great service and support to customers in relation to their financial needs.
Key Responsibilities- Having conversations and interactions with customers via all channels, including face-to-face, phone, and online
- Exploring new opportunities to find the right financial solutions that may improve their position
- Cash handling, balancing, and administrative duties
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies, and procedures
To be successful in this role, you will require:
- Experience in sales and service, preferably in retail, banking, or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficiency in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
As a valued employee, you can expect:
- A supportive culture that actively promotes inclusion and wellbeing
- Competitive remuneration
- Paid parental leave
- Purchased leave options
- Study assistance
- Genuine investment in your learning and professional growth
Please note that applications close 31st of August 2025. For further information, please contact Suzannah Walker.
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