Senior Technical Consulting Leader

1 week ago

Melbourne, Victoria, Australia beBeeTransformation Full time $168,401 - $223,534

Job Title: Senior Technical Consulting Leader

About the Role

This is a leadership position that reports to the Director, Expert Services, Customer Excellence Group. The role involves leading a team of technical consultants focused on delivering technology workflow solutions for customers across APAC.

Key Responsibilities
  • Lead a high-performing team of 8–12 technical consultants, fostering growth, enablement, and professional development.
  • Champion customer transformation by ensuring solutions align with business goals and drive measurable outcomes.
  • Guide customers down prescriptive solution designs and own key technical implementation decision points.
  • Provide strategic and technical leadership to customers, partners, and internal teams.
  • Drive a culture of collaboration, knowledge sharing, and continuous learning within the team.
  • Coordinate work across regional and global teams to ensure alignment and effective delivery.
  • Support business development efforts, including pre-sales, scoping, and proposal development.
  • Partner with internal teams—Product, Sales, Enablement—to align strategy with broader ServiceNow objectives.
Required Skills and Qualifications
  • Leadership experience in a professional services environment.
  • Ability to inspire, mentor, and develop diverse teams in technical and business domains.
  • Experience managing high-performing teams or leading large-scale customer engagements.
  • Strong relationship-building skills with internal teams, partners, and customers.
  • Commitment to fostering an inclusive and equitable workplace, valuing diverse perspectives.
Benefits
  • A competitive compensation package.
  • A comprehensive benefits program, including health insurance and retirement planning.
  • The opportunity to work with a global team of talented professionals.
  • Ongoing training and development opportunities.
Additional Information

We are an equal opportunity employer committed to diversity and inclusion. We offer flexible work arrangements and a dynamic, fast-paced environment.

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