Campervan Service Representative

3 weeks ago

Perth, Western Australia Indie campers Full time

About Indie Campers

We're a young and innovative company on a mission to make road trips accessible to everyone. With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries.

Our challenge is both exciting and demanding, requiring top talent and motivation to pursue. We're growing our team and looking for enthusiastic individuals to join us on this journey.

The Role: Depot Representative

You'll be the face of our company, reporting directly to the Branch's Operations Manager. Your goal will be to ensure an outstanding level of customer service, maintain our fleet of campervans in top condition, and handle any issues that need to be managed for smooth depot operation.

Key Responsibilities:

  • Handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in excellent condition and monitoring maintenance and repairing needs;
  • Registering guests, monitoring stock, and processing payments;
  • Handling complaints and troubleshooting emergencies.

Your Ideal Profile:

  • You have experience in Tourism, Hospitality, Retail, or Rent-a-car, which is desirable;
  • You possess excellent communication skills and enjoy direct contact with customers;
  • You're eligible to work in Australia, have a valid driver's licence, and feel confident enough to drive a campervan;
  • You're available to work on weekends and public holidays;
  • You're responsible and take your work seriously, and can be relied upon;
  • You're well-organized and good at solving problems.

Why Join Indie Campers?

  • Be part of a dynamic and fast-growing company where you'll make a difference;
  • Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico City, and Sydney;
  • Continuous training and coaching to develop the skills that matter to you;
  • A competitive compensation package including Performance and Referral Bonuses;
  • Free Road Trips so you can experience Indie firsthand.

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