Electrical Support Specialist

7 days ago


Perth, Western Australia Hitachi Full time
About the Role

We are seeking a highly skilled Electrical Support Specialist to join our team at Hitachi Construction Machinery (Australia) Pty Ltd. As a key member of our operations team, you will play a critical role in ensuring the reliability and availability of our mobile fleet.

Job Description
  • Provide technical support and guidance to Service Personnel and Parts and Service Advisors on electrical-related issues with our mining equipment.
  • Identify areas for improvement and work collaboratively with customers to address any shortcomings.
  • Escalate all issues to relevant teams in a timely manner.
  • Maintain excellent communication and working relationships with customers, peers, and other departments.
Key Responsibilities
  • Organise and provide feedback on reliability-related issues or concerns regarding our large fleet of mining equipment.
  • Assist in identifying and implementing solutions to improve equipment performance and reduce downtime.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall efficiency.
Requirements
  • HV trade qualifications and extensive experience in electrical maintenance and repair.
  • Proven track record of providing exceptional customer service and technical support.
  • Excellent problem-solving skills and ability to work independently.
  • Strong communication and interpersonal skills.
What We Offer
  • A competitive salary range of $90,000 - $110,000 per annum, depending on experience.
  • A comprehensive benefits package, including 190 hours annual leave and 76 hours personal leave per annum.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative work environment.


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