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Assistant Centre Manager
2 months ago
About the Role
The YMCA Brisbane is seeking an experienced and dynamic Assistant Centre Manager to join our team at the Victoria Point Fitness Centre. As a key member of our management team, you will be responsible for the administration and management of our community programs, including Learn to Swim and Gymnastics.
Key Responsibilities
- Oversee the coordination of Learn to Swim and Gymnastics programs, ensuring high-quality delivery and customer satisfaction.
- Manage financial aspects, including budgeting, financial reporting, and cash control, to ensure the centre's financial stability.
- Develop and implement marketing strategies in collaboration with the Centre Manager to increase program participation and centre engagement.
- Engage with the local community to promote programs and services, fostering strong relationships and partnerships.
- Lead, train, develop, and evaluate staff in all areas of operations, ensuring a positive and inclusive work environment.
- Identify growth opportunities for the centre, driving innovation and improvement.
- Onboard new staff, ensuring a smooth transition and effective integration into the team.
- Roster staff efficiently, adhering to budget parameters and ensuring adequate coverage.
- Support all team members, promoting a positive and collaborative team culture.
Requirements
- Extensive experience in managing gymnastics and/or Learn to Swim programs, with a strong understanding of program delivery and customer service.
- Ability to analyze market trends and develop innovative marketing strategies to drive program participation.
- Detail-oriented and proactive, with a growth mindset and willingness to take on challenges.
- Flexibility to work varied hours, including evenings and weekends, to meet the needs of the centre and its customers.
- Current First Aid and CPR certification, with a willingness to obtain a paid Blue Card.
- Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders, including members, parents, and staff.
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including free gym membership and discounted private health insurance.
- The chance to make a positive impact on the lives of our customers and the community, through our programs and services.
- A range of professional development opportunities, to enhance your skills and knowledge.