Waiter Service Manager

18 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time $70,000 - $120,000

Job Title: Waiter Team Leader

Raise the bar, corporate hospitality style. Rare opportunity to lead and inspire our Wait team to create excellent client experiences.

This role is about more than delegation, it's about leading by example, inspiring your team, and creating a front-of-house experience that sets the standard every time.

We're looking for an experienced Head Waiter or Section Leader/Supervisor with a collaborative leadership style and solid background in corporate boardrooms or luxury hotel environments.

The ideal candidate will have:

  • Strong people-focused leadership skills - demonstrated experience supervising a team and overseeing performance
  • Exceptional food & beverage and client service skills, demonstrating high level of professionalism, discretion and courtesy at all times
  • Solid knowledge of espresso coffee, as well as wine and food service
  • Impeccable presentation standards
  • Certified in responsible service of alcohol (RSA) or willingness to obtain
  • Commitment to service excellence and ability to identify and implement improvements
  • Events coordination experience, including ability to communicate with broader teams to ensure smooth service (Kitchen, Cafe, Reception, etc.)
  • PC skills and experience with Microsoft Office suite (knowledge of computer-based booking systems for conference rooms or restaurants desirable)
  • Experience with Point of Sale systems
  • Hospitality certifications highly regarded
  • Wine Spirit Education Trust and professional memberships highly regarded

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge,

driving innovative solutions for our clients

and creating

positive social impact

We live by our

Principles

, and strive for mastery in all that we do. We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you'll have access to a suite of wellbeing initiatives,

benefits

, policies and processes, to enable you to achieve your career goals.

At KWM, we'll provide you with the platform to Learn, Master, Lead.

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