Customer Experience Specialist

2 days ago


Geraldton, Western Australia HBF Australia Full time

HBF Employee Benefits

  • FREE Corporate Gold Hospital Insurance (for you and your family)
  • Additional wellbeing days off a year (on top of standard annual leave and personal leave) pro rata
  • Volunteering days per year
  • 14 weeks paid parental leave
  • Genuine career development opportunities
  • Access to corporate discounts across gyms, retail, restaurants, and hotels
  • Competitive salary from $62K + Super

About the Role

As a Member Relationship Consultant, you'll be the primary point of contact for our customers in our Geraldton branch, representing HBF in critical moments. You'll work closely with a small team to support new and existing customers, identify their needs, and recommend suitable products face-to-face in the branch and through our call centre.

Your Key Responsibilities

  • Provide exceptional customer service and support in a fast-paced environment
  • Build strong relationships with customers, understanding their needs and preferences
  • Recommend and sell HBF products and services that meet customers' needs
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Stay up-to-date with product knowledge and industry developments

What We Offer

In this role, you'll have the opportunity to make a real difference in people's lives, working in a dynamic and supportive team environment. We offer a competitive salary, comprehensive training, and opportunities for career growth and development.

Who We're Looking For

We're seeking a customer-focused and results-driven individual with excellent communication and interpersonal skills. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we'd love to hear from you.



  • Geraldton, Western Australia HBF Australia Full time

    About the RoleHBF Australia is seeking a skilled Customer Experience Specialist to join our team in Geraldton. As a key member of our branch, you will be the first point of contact for our members, providing exceptional service and support in their moments of need.Your Key ResponsibilitiesSupport new and existing members, identifying their needs and...


  • Geraldton, Western Australia HBF Australia Full time

    About the RoleHBF Australia is seeking a skilled Customer Experience Specialist to join our team in Geraldton. As a key member of our branch, you will be the first point of contact for our members, providing exceptional service and support in their moments of need.Key ResponsibilitiesSupport new and existing members, identifying their needs and recommending...


  • Geraldton, Western Australia HBF Australia Full time

    HBF Australia Job OpportunityHBF Employee BenefitsFREE Corporate Gold Hospital Insurance (for you and your family)3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave), pro rata2 volunteering days per year14 weeks paid parental leaveGenuine career development opportunitiesAccess to corporate discounts...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking an exceptional Employment Services Specialist to join our team at Workskil Australia Ltd. As an Employment Services Specialist, you will play a vital role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front.Key ResponsibilitiesCoaching...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking an experienced Employment Services Specialist to join our team at Workskil Australia Ltd. As an Employment Services Specialist, you will play a pivotal role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front.Key ResponsibilitiesCoaching...


  • Geraldton, Western Australia Midwest Full time

    We are a dynamic team at Midwest, committed to delivering exceptional support services to individuals with disabilities. As a Community Support Specialist, you will be part of an inclusive and diverse workforce that values teamwork and customer-centricity.The estimated salary for this role is $65,000 - $85,000 per annum, depending on experience and...


  • Geraldton, Western Australia St John WA Full time

    Job Title: Administration OfficerSt John WA is seeking a highly skilled and experienced Administration Officer to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to internal and external customers, while also supporting the financial operations of our regional centre.Key...


  • Geraldton, Western Australia St John WA Full time

    Job SummaryWe are seeking an experienced Administration Officer to join our team at St John WA. As a key member of our administration team, you will be responsible for providing high-level administrative support to our sub centre operations.Key ResponsibilitiesProvide exceptional customer service to internal and external customersProcess invoices and local...


  • Geraldton, Western Australia Opteon Property Group Pty Ltd Full time

    About OpteonOpteon is a leading provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. With a strong presence in these regions, we deliver tailored solutions for clients across all property types and market sectors. Our commitment to excellence and customer satisfaction has earned us recognition as...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the RoleAs a Specialist Employment Mentor at Workskil Australia Ltd, you will play a crucial role in empowering prior offenders and Aboriginal or Torres Strait Islander customers to transition into meaningful employment and achieve lasting success.This full-time, ongoing position offers an incredible work-life balance with a 9-day working fortnight,...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the RoleAre you passionate about empowering individuals to achieve lasting success? As a Specialist Employment Mentor with Workskil Australia Ltd, you'll play a crucial role in supporting prior offenders and Aboriginal or Torres Strait Islander customers in their transition into meaningful employment.This full-time, ongoing position offers a...


  • Geraldton, Western Australia Everything Geraldton Full time

    Everything Geraldton is seeking a Service Coordinator/Operations Specialist to assist the Service Manager in the orderly running of the Service Department, Monday to Friday.Key Responsibilities:• Attend to walk-in Service Dept. Customers and liaise with Maintenance Clients.• Log and schedule service, breakdown, and ongoing maintenance works.•...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the RoleAre you passionate about empowering individuals to achieve lasting success? As a Specialist Employment Mentor with Workskil Australia Ltd, you'll play a crucial role in helping prior offenders and Aboriginal or Torres Strait Islander customers transition into meaningful employment.Key Responsibilities• Provide intensive mentoring to clients,...


  • Geraldton, Western Australia Workskil Australia Ltd Full time

    About the Role: As a Specialist Employment Mentor at Workskil Australia Ltd, you will play a vital role in empowering prior offenders and Aboriginal or Torres Strait Islander customers to achieve lasting success through intensive mentoring and transition into meaningful employment. Key Responsibilities: Develop and maintain relationships with clients and...


  • Geraldton, Western Australia Everything Geraldton Full time

    The OpportunityWe are seeking a skilled and motivated HVAC Installation and Maintenance Specialist to join our team in Geraldton.This four-year apprenticeship will provide you with the opportunity to become qualified in this specialist trade while completing your MEM31322: Refrigeration and Air Conditioning [BIV6]As an HVAC Installation and Maintenance...


  • Geraldton, Western Australia EG Australia Full time

    We are seeking a Customer Service Ambassador to deliver exceptional experiences to our EG customers. Key responsibilities include:Providing brilliant customer service and promoting products and dealsOperating point of sale and monitoring fuel/stock deliveriesMaintaining a safe working environment and effective merchandising and stock controlAs a Customer...


  • Geraldton, Western Australia Australia Post Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Australia Post. As a Retail Customer Service Officer, you will play a vital part in delivering exceptional customer experiences and helping Australians service their own businesses.Key ResponsibilitiesProvide excellent customer service and sales support to...

  • Retail Merchandiser

    1 week ago


    Geraldton, Western Australia Strikeforce AMC Full time

    At Strikeforce AMC, our Retail Merchandiser - Planogram Specialist will play a vital role in implementing new planograms within the grocery sector. This position requires flexibility to meet allocated time frames and the ability to work independently or as part of a team.Main Responsibilities:Read and follow planogram guides to ensure accurate...


  • Geraldton, Western Australia GHD Full time

    GHD seeks an experienced Transport Planning Specialist to join our team in Geraldton and work with our client Main Roads WA on a fixed-term contract.About the RoleThis position offers a unique opportunity to work on a variety of projects, including processing applications for third parties seeking approval to undertake work within the road reserve,...


  • Geraldton, Western Australia EG Australia Full time

    About the RoleDeliver exceptional customer experiences by providing top-notch service and support Promote products and offers to drive sales and engagement Operate point of sale systems and manage fuel/stock deliveries efficiently Maintain a safe and clean working environment at all times Ensure premium presentation of our stores through effective...