Frontline Ambassador

The Customer Service Representative plays a pivotal role in delivering exceptional service to customers across various channels, including email, phone, and social media interactions. This role is also responsible for creating a high-quality boutique experience through in-store experiences at our boutiques.

The key objectives of this position are:

• Develop and maintain the brand's distinctive customer service standard
• Build strong relationships with customers through effective communication and documentation
• Monitor and engage with customers across all social media platforms
• Collaborate with the team to ensure exceptional customer experiences

The ideal candidate will possess:

• A deep understanding of the brand and its values
• Excellent communication and interpersonal skills
• Ability to work flexibly and adapt to changing situations
• Willingness to learn and take on additional responsibilities

As a representative of our organization, you will contribute to a positive work environment by maintaining professional interactions with colleagues, customers, and vendors.

To be considered, applicants should submit their application, including a cover letter, resume, and a 2-minute video introduction.