Migraton Expert Service Lead
2 weeks ago
The National Migration Team operates within a collaborative framework, providing nationwide service to court clients and high-level docket support to Judges, Registrars, and their staff.
This role involves working closely with migration judicial registrars and lawyers to ensure cohesive national management of the migration practice area.
Job Responsibilities
- Deliver accurate migration-related procedural advice when interpreting rules & regulations;
- Assist in administrative case management of migration court listings;
- Assess migration court documentation for completeness;
- Update information on the Court's case management systems;
- Provide high-quality docket support to Judges and Registrars;
- Generate invoices for migration matters;
- Draft and authenticate orders in migration matters;
- Interact with migration litigants and practitioners;
- Contribute to preparing template responses and migration knowledge management;
Requirements
- Strong focus on client satisfaction and proven experience in front-line client service;
- Excellent clerical skills and ability to assess documentation for form and completeness;
- Excellent interpersonal skills and ability to deal efficiently with a wide range of people;
- Proven initiative and adaptability;
- Able to work with minimal supervision and as an effective team member;
- Demonstrated knowledge of and commitment to workplace diversity and health and safety practices and procedures;
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