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IT Support Specialist

2 months ago


Gold Coast, Queensland, Australia Bindaree Food Group Full time

About Bindaree Food Group:

Bindaree Food Group is a leading vertically integrated supply chain business delivering global meat solutions both domestically and internationally. As a prominent leader in the Australian meat industry, we are committed to providing high-quality products and services to our customers.

Job Summary:

We are seeking an experienced IT Support Specialist to join our team at our Burleigh Heads site. As a key member of our technical team, you will be responsible for providing support and resolving service requests across a wide range of technologies. Your responsibilities will involve liaising with various departments throughout the business, including production, logistics, and sales.

Key Responsibilities:

  1. Provide On-Site Support: Provide on-site production support for our Burleigh Heads facility and remote tech support for external sites.
  2. Log and Manage Incidents: Log and manage incidents using our call logging system.
  3. Update Tech Team Documents: Update tech team documents and track IT assets efficiently.
  4. Understand Business Operations: Get to know our core business inside out, including all its processes.
  5. Technology Expertise: Understand how technology powers each business unit.

Requirements:

  1. Passion for Technology: If you live and breathe technology, we want you
  2. Strong Knowledge: Strong knowledge of Windows 10.
  3. Flexibility: Ability to work a variety of shifts initially commencing at 5am.
  4. Current Driver's License: You hold a current Australian driver's license.

What We Offer:

  1. Attractive Remuneration Package: An attractive remuneration package.
  2. Diverse and Passionate Team: A diverse and passionate team that is driven by results.
  3. Ongoing Training and Development: Ongoing training and development - grow your career with us.
  4. Staff Discounts: Discounts on a variety of popular retailers.
  5. Staff Benefits: Staff discounts on products and discount gym membership