Community Lending Specialist
1 week ago
About Bendigo and Adelaide Bank
We're a bank that's passionate about helping our customers achieve their goals and thrive in life. Our purpose is to feed into the prosperity of our customers and communities, not off it.
Job Summary
This role involves providing exceptional customer service and lending solutions to our customers. You will be responsible for building strong relationships with new and existing customers, understanding their needs and circumstances, and providing tailored financial solutions to meet their lifestyle.
About the Role
This position requires someone who is adaptable, able to work in a changing environment, and comfortable with technology. You will have extensive experience in customer service or sales, an ability to build relationships quickly, and a willingness to learn about our products and services.
Key Responsibilities
- Meet customers' end-to-end banking needs across transaction activities.
- Explore customers' needs and circumstances to provide consumer lending and other financial solutions relevant to their lifestyle.
- Demonstrate a high level of ownership by building strong relationships with new and existing customers and the wider community.
- Actively engage customers to explore the best products and services to suit their needs.
About You
You'll bring:
- Extensive experience in a customer service or sales environment.
- An ability to build relationships and rapport with customers and colleagues quickly.
- An eagerness to understand and share what makes our bank different.
- Understanding of financials and business performance.
- Experience in consumer lending and the banking and finance industry - a plus but certainly not essential.
What We Offer
This permanent, full-time position offers a great career opportunity to further develop your skills in the consumer lending space. The salary for this role is estimated to be around $65,000-$80,000 per year, depending on experience, with a 76-hour fortnightly roster based in Fremantle.
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