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Service/Retail Operations Manager
2 months ago
Service Manager Role
National Pharmacies is a leading healthcare organization with a strong commitment to excellence. As a Service Manager, you will play a critical role in enabling us to fulfill our purpose of caring for people, enabling health, and inspiring wellness.
Key Responsibilities:
- Provide exceptional customer service and consulting to ensure customers receive the best advice for their health and beauty needs.
- Oversee the daily operations of the OTC area, ensuring seamless execution and high-quality customer experience.
- Ensure stores are beautifully presented and well-stocked, creating a welcoming environment for customers.
- Inspire and lead the OTC team to deliver outstanding and professional customer service, every time.
Requirements:
- Relevant retail and people management experience in pharmacy, with a proven track record of success.
- Motivation and ability to guide and lead others, fostering a positive and productive team culture.
- A positive attitude and ability to manage and multitask in a fast-paced environment.
- Flexibility to work varied hours, including evenings and weekends.
Benefits:
- Employee discounts on a wide range of health, beauty, and optical products.
- Support for nationally recognized qualifications in community pharmacy.
- Opportunity to work for an organization that genuinely cares about its customers and the community, through sponsorships and investments.
- Annual Employee Awards night and participation in the National Pharmacies Christmas Pageant.