Healthcare Professional

6 days ago


Melbourne, Victoria, Australia Royal Children's Hospital (RCH) Full time

The Royal Children's Hospital (RCH) is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years. A full range of paediatrics and adolescent health services are provided, plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas.

Key responsibilities include managing all requirements for patients and families from customer service through to scheduling appointments and discharge. Identify, support and lead ongoing improvement opportunities, ensuring a high quality of customer service is provided to both patients and families and to department/clinic staff.

About Specialist Clinics

Specialist Clinics operates the outpatient service for all medical and surgical departments of the hospital, seeing over 1200 patients per day. We are one of the busiest outpatient services in Victoria, providing world-class facilities and surrounded by Royal Park.



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