Beauty Advisor
1 week ago
Sephora is a leading global beauty retailer that empowers individuals to discover their unique beauty potential. Our purpose is to expand the way the world sees beauty by fostering a culture of diversity, inclusivity, and creativity.
The OpportunityWe are seeking a talented Retail Assistant to join our Canberra team as a Beauty Advisor. As a key member of our store team, you will play a vital role in inspiring and helping customers achieve their beauty goals. You will have the opportunity to work across various departments, including beauty, skincare, haircare, and wellness, and will be equipped with initial onboarding training and continuous learning through our online platform and field trainers.
Key Responsibilities- Provide exceptional customer service by creating a welcoming environment and listening to customers' unique needs.
- Stay up-to-date on new products and the latest beauty trends and techniques.
- Help customers discover the features and benefits of our CRM program and how it can help them achieve their beauty goals.
- Participate in cross-training and attend in-store beauty expert training sessions to continuously learn and explore.
- Share knowledge with colleagues and customers, and contribute to a positive and inclusive store environment.
- Previous sales experience in a retail or customer-facing environment.
- Excellent interpersonal skills to build relationships with clients and fellow team members.
- Availability to work 3 full days across key trading times, including late-night and weekend shifts.
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have a growing online platform and plan to expand our store network year on year. We offer diverse store opportunities, as well as head office roles in Sydney CBD.
Benefits- Opportunities for personal development and career growth.
- Gifted products and store discounts.
- Paid parental leave, birthday leave, and personal leave.
- Health and well-being initiatives, including discounted gym memberships and mental health programs.
- Life insurance and a unique online learning platform.
- A fun social calendar and competitive hourly rate.
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