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Compliance Quality Assurance Specialist
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About Square
Square is a global technology company that builds tools to help more people access the economy. Our mission is to empower economic empowerment by providing inclusive and accessible financial services.
Job Summary
We are seeking a Compliance Quality Control Analyst to join our team at Square. As a Compliance Quality Control Analyst, you will be responsible for providing timely and encouraging feedback on decision-making, constructive observations, and valuable insights into trends, processes, and procedures.
Key Responsibilities
- Sample a wide range of decisions arising from compliance-related alerts
- Recognize patterns by evaluating data to make constructive observations to highlight gaps, develop procedures, and conduct training to support consistency
- Provide ongoing quality coaching
- Collaborate with leads to recommend enhancements to policy and procedures
- Respond to QC escalations, disputes, and inquiries
- Have, or be able to quickly develop, knowledge of Compliance team workstreams to assess decisions against procedures
- Understand regulatory landscape and compliance requirements; with emphasis on applicable AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols
Requirements
- Native-level proficiency in written and spoken Japanese
- 2+ years experience in the AML/Compliance space in either Japan or Australia
- 2+ years experience in transaction monitoring, suspicious matter reporting, KYC, and/or watchlist screening
- Experience delivering training
- Experience delivering feedback to individuals
- A desire to work with individuals and teams across multiple countries and time zones
Preferred Qualifications
- 1+ year of Compliance QC/QA experience
- Experience working in a financial institution or related FinTech payments space
- Familiarity with using and writing SQL queries
- Experience working for a global compliance team
- Knowledge of Looker and experience creating complex dashboards
- Experience manipulating and presenting trends to management using large data-sets
About Working at Square
We're committed to building a workplace that is fair and square. We believe in being fair and inclusive, and we're working to create a workplace that reflects the diversity of our customers and the communities we serve.
Benefits
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
