Satellite Communications Specialist

The Earth Station Technician is a crucial role in ensuring seamless access to satellite communications. Their responsibilities include maintaining relationships with clients, monitoring transmission performance, and taking corrective action in the event of a failure.

• Provide 24/7 coverage through shiftwork and respond promptly to customers' needs at all hours and on short notice.
• Manage the shipping/receiving of equipment and supplies for the site and oversee site inventories.
• Notify the Operations Manager of any issues/concerns where assistance may be necessary.
• Ensure timely delivery of required reports/site information.
• Monitor the performance of customers' signals to confirm they are operating within parameters and anticipate potential issues that could affect services.
• Initiate proper corrective action procedures in the event of a satellite communications or other transmission failure.
• Conduct IP network connection diagnostics using ping and traceroute commands, and isolate the location of the problem.
• Interface directly with customers in troubleshooting and resolving circuit problems at both the earth station and customer location.
• Install and test new earth station equipment.
• Schedule vendor access to earth stations for repair and maintenance.
• Perform preventive and corrective maintenance on satellite communications equipment including high voltages, SSPAs, LNAs, waveguide, cabling, and antennas safely and independently.

• A High School diploma or equivalent and 2-4 years of prior relevant experience.
• US Citizen; Possess an active DoD Secret security clearance.
• Valid US Passport (Blue Book) with no restrictions on travel.
• Valid driver's license in their state of residence.
• Experience with digital data and communications systems.
• Experience with RF hardware, satellite communications hardware.
• Experience with fiber optic systems, including installation, operation, and diagnostics.
• Ability to work scheduled shifts, and/or non-standard hours, to maintain 24/7 operational coverage of the earth stations.
• Demonstrated proficiency with Microsoft Windows Operating Systems and the Microsoft Office Suite.
• Meet physical deployment standards as set forth in, but not limited to, DoD Instruction 3020.41, Operational Contract Support, and applicable modifications.
• Ability to lift equipment up to 51 lbs individually, up to 75 lbs assisted.

• Associates Degree in Communication Engineering Technology, or equivalent technical training.
• Extensive knowledge of satellite communications equipment.
• 5 years of experience in satellite telecommunications engineering and customer service.
• Ability to prioritize, isolate a problem, and restore communication services quickly.
• Good communication, organizational, and interpersonal skills.

This role requires strong analytical, problem-solving, and technical skills, along with excellent communication and interpersonal abilities.

We offer competitive compensation and opportunities for career growth and professional development.

The selected candidate will have the opportunity to join a dynamic team dedicated to delivering exceptional results and making a significant impact in the field of satellite communications.