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Vehicle Maintenance Specialist
3 weeks ago
The role of a Vehicle Maintenance Specialist involves ensuring the maintenance and upkeep of vehicles to ensure they are running efficiently and effectively. This includes managing and controlling servicing and repair costs, minimizing downtime, and maximizing vehicle warranties.
- Key responsibilities include providing effective cost-controlled maintenance support for all clients, while maintaining a level of exceptional product support and service to clients.
- Respond promptly to all maintenance calls and e-mails, access required levels of work with authorized repairers, and provide appropriate repair authorisations in line with vehicle contracts.
- Ensure that all external and internal customer and supplier queries are answered appropriately.
Key Skills and Qualifications:
- Tertiary qualification in Automotive - vehicle qualification or equivalent.
- Extensive experience in the motor industry.
- Experience in a customer service role and/or negotiating with suppliers.
- Strong technical/numerical skills, shares knowledge and is thorough and accurate.
Benefits:
- Recharge and relax with extra days off each year.
- Industry leading parental leave.
- Save plenty with vehicle salary packaging.
- Career progression opportunities.
- Education support towards your growth.
- Two paid volunteer days each year.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Customer Service
